What business continuity planning teaches us about why customers forgive mistakes but remember inconsistency

What business continuity planning teaches us about why customers forgive mistakes but remember inconsistency

What business continuity planning teaches us about why customers forgive mistakes but remember inconsistencyKylie Macrokanis
Published on: 16/06/2026

Customers forgive the occasional mistake, but inconsistency damages trust. Learn how business continuity planning protects loyalty.

Strategy

The best partnerships aren’t dependent on a common goal, but on a shared path of equality, desire and no small amount of passion.

~ Sarah Maclean.

© Copyright 2010 - 2025 | Macro Momentum | All Rights Reserved